Adilson Meza Avalo
Senior IT Business Systems Lead Consultant, Incident, Change, Release and Support Analyst with over 20+ years experience working on Global Projects including 10+ Full Cycle Implementations with different Platforms.
ABOUT
Hi, I’m Adilson,
a Senior IT Business Systems Lead Consultant, Incident, Change, Release and Support Analyst with over 20+ years experience working on Global Projects including 10+ Full Cycle Implementations with different Platforms. Proven ability to Analyze, Integrate, Recommend, and Contribute to implement Strategic, Process, Team Improvement, Change Initiatives and Governance. Industry Solutions within Business Consumer & Industrial Markets, Retail, Public Services, Mining, Energy, Logistics, Utilities, Banking, Financial and Computer Software. Strong Communication and Leadership skills have given me the ability to develop long lasting, trust-based relationships with Peers, C-Level Executives, Stakeholders and Clients.
Career Highlights:
- Change & Incident/Problem Management expertise within Best Practices – Clients and Projects.
- SDLC experience using Waterfall and Agile Methodologies.
- ITSM expertise Implementing Systems and associated Processes.
- Adept in working and Leading Teams of various sizes and excellent ability to multi-Task.
- Multilingual skills include fluency in English, Portuguese, Spanish and French.
Line of Business:
- IT Service Management
- Change Management
- Project Coordination
- Supply Chain Management
- Customer Relationship Management
- Program and Portfolio Management
- Procurement
- Software Development Life Cycle – SDLC
- Artificial Intelligence – AI
- Cloud Computing
- IT Operations
- Data Modelling
- Business Intelligence
- Integration
- Team Leadership
- Business & Technical Transformation
Key Skills:
- SAP R3 4x & ECC 6.0 & S/4 HANA
- SCM Modules (MM, SD, SRM, WM)
- CRM 6.0/7.0
- ISU
- HCM
- EC SuccessFactors (v. B1711 and 1802)
- PS
- Concur
- BI/BW
- Ariba
- FIORI
- Other ERPs:
- SalesForce Enterprise Edition 2019/2020
- IBM Maximo 7.6
- Systems & Platforms:
- BMC Remedy
- ServiceNOW
- ITSM Ticketing System
- Microsoft:
- Microsoft Office Pro (Word, Excel, Powerpoint, Outlook)
- Microsoft Project
- Microsoft Visio
- Microsoft Power BI
- Microsoft SQL Server
- Microsoft SharePoint
- Other:
- Cloud Solutions (AWS & Azure)
- Worksoft
- Crystal Reports
- Tableau 2019.3
- Oracle 12g
- FTP Management
- IBM FTM 3.0
- COnfluence 5.18
- JIRA 6.4
Education & Certifications:
- ITIL V4 Foundation
Udemy Academy – Toronto-ON – Canada
Year of conclusion: 2022
- Certified SAFe 5 Agilist
Scaled Agile Inc. – Toronto-ON – Canada
Year of conclusion: 2020
- Certified Professional Scrum Master
Scrum Organization – Toronto-ON – Canada
Year of conclusion: 2017
- Certified ITIL V3 Foundation
Learning Tree – Toronto-ON – Canada
Year of conclusion: 2010
- University Bachelor’s Degree in System Analysis
UNIDERP – Campo Grande/MS – Brazil
Background Courses:
- 2023
- ChatGPT Masterclass: Solutions and Apps for Work and Business
- Artificial intelligence for Business
- Machine Learning & Data Science Bootcamp
- 2022:
- SalesForce – Administration Course
- Business Process in SAP S/4HANA Project System/Control – Course SAP S4120
- 2020:
- Microsoft Power BI – Foundations & Functionalities (2020)
- Microsoft Azure – Foundations & Course (2020)
- 2019:
- UIPath – RPA Business Analysis Fundamentals & Implementation Methodology
- Cloud Architecture – Core Concepts
- Machine Learning & AI – Advanced Decisions Trees, Value Estimations, Predictive Analysis
- SAP Fiori Solution – Foundations Course
- SAP Ariba Procurement Solution – Course AR500
- 2018:
- SAP Supply Chain Management – Business Processes in Planning (SCM200)
- Global General Data Protection Regulation – GDPR
- SAP S/4 HANA – Integrated Business Process – Course TS410
- SAP S/4 HANA – Data Management Suite
- SAP Solution Manager 7.2 Functional Training
- SalesForce – Fundamentals, Operation and Administration
- Data Science & Big Data – Foundations, Data Mining, Data Engineering, Fundamentals & Techniques
- 2017:
- CBAP – Business Analysis Professional
- 2016:
- IBM MAXIMO 7.6 Operational
- Microsoft SharePoint vs Nintex – Workflows Design
- 2015:
- Microsoft SharePoint 2013 – Administration, Content Manager, Workflows & Data-Driven Solutions
- 2012:
- SAP CRM – Courses TCRM10 and TCRM20 / CR100
- 2009:
- SAP IS Utilities – Courses IUT 110 and 210
PORTFOLIO
